Frequently Asked Questions

Where does Merci + Co. ship to?


We currently ship where USPS allows us to ship, as that is current source for shipping. Unfortunately, we cannot ship to P.O.Bxes. If you are unsure if USPS ships to your location, prepare a “fake order” and enter your address details. That will give the estimated amount for shipping according to their weight guidelines.




How do I track my order?


Once your order is received and shipped from our facility, we will send you an email to confirm your shipment – this email will include a tracking number and link to enable you to track your package. If you do not receive tracking infromation, please email us at support@mercinco.co




How do I return my order?


Merci + Co. wants you to be happy with your purchase. Unfortunately, we are unable to accept returns due to the nature of how our products are made.




Is the price I see under each picture for all that I see displayed?


The prices listed under each variety is per item. We often show multiple views of each item to highlight the slight variations associated with the handmade nature of our product.




Do you do local pick or local delivery?


The answer is "YES". If you are within a 10 mile radius of our location, we do allow local pick up or delivery for those who choose that options during the checkout process.





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